What We Do
Automotive Art is the Caribbean's largest Auto-Care retailer of car enhancement products and services. With its corporate headquarters in Barbados, it currently trades in over 24 countries, inclusive of 14 Automotive Art franchise stores in eight countries throughout the Caribbean.
Automotive Art's success can largely be measured by its intensive focus on its customers. We recognize that our customer centric philosophy is an attribute that has allowed us to progress and stand out from amongst our competitors. The company is constantly seeking to refine and develop its customer service approach in order to differentiate its product offering, and provide a unique and timely service experience to its customers.
Capacity for Change
In order to evolve, adapt and prosper in our business, we have embraced a culture of change as one of our core values. This is an inherent feature of the organization; one that has allowed us to achieve many of our goals in the past, and one which will continue to foster prosperity in the future.
Another dimension by which the company’s culture is defined is commitment. We recognize that in order to provide outstanding service to our stakeholders in a consistent manner, our organization must continue to propagate a philosophy of commitment in order to continue to meet the lofty goals and standards that have been established for the company.
This is an attribute in which we place a significant amount of importance. The company cannot prosper through the efforts of a few "stars" in the organization. We consistently rely on each employee working together as a functional and cohesive team, unified by a common vision and focused on established goals. This teamwork philosophy has allowed us to deliver our service commitment to our customers, and foster our on-going term of success.
This is always at the forefront of our minds in dealing with fellow employees and customers. In doing this, our stakeholders feel committed to working for, and doing business with, our organization. We also respect our suppliers, for they are our partners in business and we rely on their products and services for our success. We recognize that successful relationships only work if they are WIN - WIN for all parties involved.
Last, but by no means least, the benchmark by which the company measures its cultural philosophy is results. We recognize that the commitment to results by each employee, each team, each department and division are an important part of the cultural landscape for the company. By delivering results to its various stakeholders, the company can continue to flourish and realize its long term goals and objectives, and maintain its status as a good corporate citizen.